By using the Site, or disclosing to us any personal information: (i) you agree that you have read and understand the terms of this Agreement, (ii) you accept and agree to be bound by the terms of this Agreement, and (iii) you accept and agree to abide by all laws and regulations applicable to the subject matter of this Agreement.


The terms of use contained in this Agreement may change periodically and may be revised at any time and from time to time in our sole discretion by updating this posting. You should visit this page from time to time to review the then current terms of use because they are binding on you. Your continued use of the Site means that you accept any changes or modifications to this Agreement.

Choice of Law
This Agreement is governed by and interpreted under the laws of Singapore; additionally, agreed elements of international and customary laws applied to trans-border transactions are also applicable where appropriate, subject to OralKare’s discretion.

Uberrima Fides
The OralKare e-Store operates on the basis of good faith. Hence, if you encounter any challenges in your online purchases or in your payment, please contact us immediately— first— and we will do our best to assist you.

Unlawful use
You agree that you will not abuse usage of the OralKare e-Store and its associated services, for any wrongful, unlawful or immoral purposes; OralKare reserves every right to lodge a report with the relevant authorities if any such abuse is detected.

Not Healthcare Advice

The products and claims made about specific products on or through the Site are not approved to diagnose, treat, cure or prevent disease.

The Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on the Site, including information that may be provided on the Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.

Information provided on the Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on the Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. The Site does not recommend self-management of health issues. Information on the Site is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment. Contact your healthcare professional promptly should you have any health related questions. Never disregard or delay medical advice based upon information you may have read on the Site.

Links to or access from any third party websites or resources is not an endorsement of any information, product or service. We are not responsible for the content or performance of any third party websites. Use of any third party websites is at your own risk.

You should consult your physician about interactions between medications you are taking and any supplements. Comments made in any forums on the Site by employees or Site users are strictly their own personal views made in their own personal capacity and are not claims made by us or do they represent the our positions or views. Product ratings by any current or previous employees or Site users are strictly their own personal views made in their own personal capacity and are not intended as a substitute for appropriate medical care or advice from a healthcare professional.

Always check the product label or packaging prior to using any product. If there are discrepancies, customers should follow the information provided on the product label or packaging. You should contact the manufacturer directly for clarification as to product labelling and packaging details and recommended use.

We are not liable for any information provided on the Site with regard to recommendations regarding supplements for any health purposes. Consult with a healthcare professional before starting any diet, supplement or exercise program. We make no guarantee or warranty with respect to any products or services sold. We are not responsible for any damages for information or services provided even if we have been advised of the possibility of damages.

Security threats (please refer below for more information about INTERNET SECURITY THREATS)
It is very important that you contact us immediately if you believe your user ID, password, credit card information or other personal details have been compromised, or if someone has transferred or may transfer money from your account without your permission. Under applicable banking regulations, the extent of your liability for an unauthorised transaction is largely determined by your promptness in notifying us or your bank if someone has gained access to your password, or if a transfer or withdrawal in your monthly statement is incorrect or unauthorised.

OralKare is not liable for security compromises arising from our e-Store transactions beyond a reasonable level, as such matters will be reported and handed over to the relevant authorities; any further rectification we may engage in should not be construed as an admission of liability, and is on a basis of good faith entirely at our own discretion.

As we utilise Paypal platforms and services for processing payment matters relating to your order, please familiarise yourself with the security/privacy policies governing Paypal-based services at: and You are deemed to have understood and agreed to these policies.

Internet security threat generally comes in four forms:

Basic phishing
Basic phishing involves E-mails containing fraudulent forms, or links to fraudulent websites. For example, an E-mail may contain a link to what appears to be a legitimate organisation. While the URL initially appears legitimate, it redirects the user to another location where a spoofed or copy website resides. 

Victims submit sensitive personal information through this website, or directly via E-mails, without realizing that it is instantaneously transmitted to criminals who intend to use the information for malicious purposes.

The E-mail will usually include one of the following messages to trick you to act according to their instructions:
“Your account is currently being updated as we are introducing a new security system. Follow the instructions below to re-activate your account.”
“Your credit card is the subject of a police investigation for fraud. Please follow the instructions below.”
“Our record shows that payment for your internet account is due. We are currently introducing a new e-payment service. Please follow the instructions below to activate your online payment.”
“You are the lucky winner of our lucky draw. Please submit your credit card details so that we can verify your identity.”

The following are examples of the instructions you may be asked to follow, to deceive you into disclosing details such as your password:

“Please provide a return E-mail with your account details, password or credit card number. We will re-activate your account as soon as we receive your E-mail.”
“Please click on the hyperlink below to update your personal details.”
“Please click on the attachment below. This will automatically generate an alert on our side. We will update your account and inform you.”

Please note that OralKare will NEVER send you any E-mail asking you to divulge any confidential or personal information. You should discard such E-mails and report them to us immediately.

Brand spoofing
Hackers will fake or spoof websites of legitimate and existing organisations to deceive customers into thinking they are interacting with the legitimate company.

This can involve receiving an E-mail that contains a link to a website. Once you click on the link, you are redirected to a fraudulent website. You then unknowingly submit sensitive information such as your user identification, password, credit card number, bank account information, and other forms of financial data.

Industry spoofing
Fake or spoofed organisations/ industries purportedly exist to mitigate risks, such as escrows* and other third party mediators, that customers may trust.

In instances where this third party is illegitimate, you will see neither the purchased item nor will you recover the money paid to the escrow service. This form of industry spoofing can even be carried out through legitimate organisations.

Other instances include ones where illegitimate users claim to be sellers on certain websites, posting falsified auction items, keeping the customers’ payments, but never delivering the goods.

Some E-mails appear legitimate, but when opened, install “TROJANS” and “KEYSTROKE SNIFFERS” onto customers’ computers so that sensitive information can be stolen. Some even allow computers to be remotely controlled. Criminals can also take money through “SALAMI SLICING”. These are cases where undetectably small increments of money are taken out of an account over a period of time.

*Escrow services perform a 3rd party role between an online buyer and a seller. Such transactions usually involve monetary exchanges. Escrow services collect the payment from a buyer on behalf of an online seller, and aid in the delivery of the purchased item to the buyer.

OralKare hopes that by educating users and alerting them to inherent deficiencies and risks in internet communications, OralKare users will be better informed and take precautionary measures when transacting with any entity online.