FAQ
Products
What's the difference between ShoPlaq and Kleen Teeth Toothpaste?
The main difference between them is that ShoPlaq contains fluoride as an active ingredient and Kleen Teeth does not. Otherwise both are plaque-revealing toothpaste formulated with 10 herbs to aid your dental health!
Payment
What payment methods are available?
You can use Visa or MasterCard credit cards, or a PayPal account.
What currency are your prices in?
Singapore, Malaysia and Brunei customers (as per their shipping address) are shown prices in Singapore dollars (S$), while rest of the world are shown prices in United States dollars (US$). The store will show the normal $ sign but rest assured the correct currency will be used.
Shipping
How do I qualify for free shipping?
Purchasing $50 worth of products qualifies you for free shipping!
What shipping options do you have?
We use Singapore Post Registered Mail for most of our shipping needs due to the combination of speed, cost and reliability. If you have a special request you can contact us via the contact form.
Why is there a 2kg limit per order?
Singapore Post Registered Mail has a 2kg limit for each shipment. If you need to order large quantities, please contact us!
How long do you take to ship?
We ship within the next working day after we receive your payment.
When will my items arrive?
Singapore deliveries will usually take 1-2 working days, most Asia-Pacific cities 4-8 working days, and most other major cities in 6-12 working days. If you live in a location far from a major exchange office it may take your country’s postal service longer to deliver to you. Also please note that there can be delays from the postal services.